Returns

Returns

        Items purchased can be returned for exchanges or store credit only within 14 days of the delivery date.


       To be eligible for a return, items must have original tags, contain no stains, must be odor-less, and be in their original conditions. We will only accept returns if the item(s) is eligible to be resold. 

*Bodysuits/Bathing Suits and white items are Final Sale due to hygiene purposes.

Additional non-returnable items:

  • White clothing are FINAL sale.
  • Swimwear is FINAL sale.
  • All Accessories are FINAL sale.
  • All clearance items are FINAL.
  • Gift cards are FINAL sale.
  • All exchanges are FINAL sale.


*If an item happen to be damaged or defective, you must report it to us within (3) days after delivery day . ANY DAMAGES or defective items reported after the (3) days will NOT be accepted.

To complete your return, please send us an email including your receipt or order number, once approved you may ship items back.

Shipping
To return your product, you should mail your product to: 

ohsofash

265 N 7th St #2285

Colton, CA 92324 

 

We do not provide pre-paid return labels, you will be responsible for paying for your own shipping costs for returning your item. 


If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost in transit.


Contact Information

Email: info@ohsofash.com
Phone Number: 909.745.9747